NASHVILLE, Tenn. — XOi, which provides technology solutions for commercial and residential field-service companies, is partnering with home services company Neighborly.
More than 4,000 Neighborly franchise owners can now use XOi’s digital field-service application to connect and share customer referrals across 19 of the company’s home-service brands.
The partnership leverages XOi’s catalog of field-service data and advanced artificial intelligence-driven analytics and insights, allowing Neighborly team members to satisfy customer demand for home-service projects while driving lead-generation for Neighborly’s franchise owners, a press release from the companies said.
“With this partnership, XOi is empowering home services business owners to fully leverage the resources and opportunities available in the Neighborly network,” said Aaron Salow, the founder and CEO of XOi. “Integrating our technology with the world’s most trusted home-services franchisor ensures Neighborly owners have the tools they need to deliver world-class service and support the company’s continuing growth and success.”
With instant in-network cross-brand referrals facilitated by XOi, Neighborly franchise owners can connect their customers with the trusted local services they need. The referrals solution saves time for franchise owners and employees, ensures outstanding customer experience, and supports lead-generation across multiple Neighborly brands, the press release said.
“XOi’s authoritative technology solution offers a tremendous enhancement to Neighborly franchise owners,” said Brannon Morrison, senior vice president of strategic operations at Neighborly. “XOi’s ability to simplify the referral process through this partnership helps our franchises offer customers convenience and value that inspire confidence and trust, and at the same time we’re supporting new leads and opportunities for other Neighborly owners in the same markets.”