We, as contractors, hear these terms thrown around all the time, but what do they really mean? What do they accomplish? Why do I need them? Can I do one or the other?
The answer is, your HVAC business needs both to dominate your local market in 2025. Let’s find out why.
What is SEO?
SEO is the abbreviation for Search Engine Optimization. What the heck does that mean? It means you need to do everything you can to make your company’s website look good to the search engines.
Why is SEO important for my HVAC business?
There’s a running joke in the digital marketing field: “Where do you hide a dead body? On page two of Google!”
Ha ha, right … but the truth is, over 75% of searchers do not go past page one when they are searching for an HVAC provider. Below are the main reasons SEO is vital to your heating and air company.
- Increased visibility and improved online presence (you want to be found by people searching for your services).
- Your website is considered a trusted source of information. You are a trusted brand.
- Low-cost source for quality leads. Most people do not casually shop for HVAC. When a homeowner is searching for “HVAC repair,” they are in buying mode.
- Many consumers only click on organic results and never click on paid ads.
SEO Techniques to get your HVAC Website on Page One
We discussed why Search Engine Optimization is important. Now let’s take a look at how to do SEO right. These steps are vital to your website rankings.
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- Local SEO – Heating and air is a very localized business, so your website and your Google Business Profile need to reflect that in the content.
- List all the areas you service (towns, cities, communities, counties)
- Use location modifiers on your website (ex: Air Conditioner Repair Charlotte, NC)
- The Proper Content – Content is still king! Your website must deliver exactly what the searcher is looking for. Answer questions people are searching: “Why is my a/c not keeping up?” “Why is my outdoor unit covered in ice?”
- Keywords – You must have the keywords on your website that potential new customers are searching. These keywords need to be presented properly on your website with the correct H2 and H3 tags. They also should be used in well-written content that answers questions that consumers are searching: “AC Repair Your City USA,” “Online HVAC estimate,” “Furnace Service.”
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Technical SEO is everything involved in providing a great user experience.- Mobile-friendly (your website looks great on a smartphone)
- Fast loading speed (your website better load in under 2 seconds)
- Easy-to-find information (simple menus that are easy to navigate)
- Your website is set up properly for search engines to crawl with structured data (this is how search engines understand and process your content.)
- Social Signals – Being active on social media channels is important, and consistency is key. Each channel should link back to your website.
- Link Building – Backlinks from high-quality, authoritative websites help your website’s credibility.
What is PPC?
PPC stands for Pay Per Click. These are digital ads that contractors pay for to drive leads to their website. There are multiple platforms for PPC ads for HVAC contractors today, such as Search, Display, Local Service Ads, and Performance Max. Each platform has relevant importance to drive leads for heating and air companies. Here are the different types of online paid ads, listed in order of importance and the purpose they serve:
- Local Service Ads – These are considered “Pay Per Lead” ads, meaning you only pay for real leads. In contrast, “Pay Per Click” ads are charged when the searcher clicks the ad, no matter if a call or form submission happens. Local Service Ads are a true lead generator for service, maintenance, and installation.
- Search Ads – Also called “text” ads, they reside just below the local service ads on the search engine results page. They are also a great lead generator.
- Display Ads – Also known as “banner” ads, these are primarily used to drive brand awareness for your company. These ads show up on websites that allow ads, typically news, sports, and weather. They can also be shown on apps or games.
- Performance Max Ads – These are a mixture of ad types (text, display, local maps pack on Google, Gmail Ads, and YouTube videos). The ad type shown to the searcher is determined by Google. These ads are helpful for both branding and lead generation.
Ideally, your HVAC business should be marketing on all the above platforms, but we understand budgets are not unlimited in the contracting world. So, start with local service ads first, and sprinkle in the rest when your budget allows.
Why is PPC important?
Pay-per-click gives your business the opportunity to acquire more leads. There are only so many organic positions on page one of Google. You have the local maps pack, which typically shows three to four businesses that are close to the searcher’s location. Below that, you have 10 organic listings. Oftentimes, consumers don’t scroll down to the organic listings. They click on the top results they see, which are paid ads. By investing in PPC ads, you get your HVAC business on page 1, and you gain more opportunities to acquire new customers.
What Works Best — SEO or PPC?
A combination of both works the best for HVAC companies. SEO is a long-term organic approach that helps your website rank higher on the search engine results page. In simpler terms, your site ranks higher than your competition. PPC is more of an immediate results solution to drive more leads to your business.
Visualize this: Do you remember Aesop’s fable “The Tortoise and the Hair?” SEO is the tortoise, and PPC is the Hare. At Effective Media Solutions, we look at it like this: The more times you show up in the search results, the better chance you have for a would-be customer to contact you. We call it real estate on the page.
Do I Need Both?
The short answer is yes. SEO is a must for the long-term rankings of your website. You cannot shortcut this step. We recommend you start with a budget for PPC that you can afford. As sales grow, so does your budget. If both strategies are implemented properly, sales and new customers will follow.