INDIANAPOLIS — Carrier Global Corp. on Friday announced actions designed to help ensure a steady and dependable supply of R-454B refrigerant.
The efforts reflect the company’s commitment to supporting distributors and their customers during a time of high demand and evolving supply dynamics, a press release from Carrier said.
To increase availability and reduce delays, Carrier is securing additional R-454B volume to improve lead times, redirecting product shipments from internal use to distribution, and partnering with distributors to prioritize Carrier’s needs and manage allocations.
To further stabilize the channel, Carrier will begin increasing the amount of refrigerant pre-charged in residential ducted splits from the standard 15-foot line set to 30 feet on most units. Carrier is not applying any incremental surcharges for the increased refrigerant.
Light commercial splits and ductless units are not impacted.
“Carrier’s objective throughout this transition is to offer equitable allocation based on equipment sales and proactive coordination, without any cost increases,” said Nick Arch, Vice President and General Manager, Residential HVAC Solutions at Carrier. “We remain dedicated to demonstrating industry leadership and building customer confidence through bold measures and quick, strategic actions.”
Carrier also pointed out that its Replacement Components (RC) division is continuing to take orders for R-454B; using OEM refrigerant supply to support the distribution network; and onboarding new down packers to enhance supply capabilities and mitigate the effects of the shortage.
The manufacturer emphasized that R-454B and R-32 are not interchangeable. Due to differences in composition, and system compatibility, only the refrigerant listed on the unit nameplate should be used. Using the correct refrigerant is critical to comply with these standards and avoid inspection issues.