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BLOG New tech means indies compete with franchised dealers on equal terms

BLOG New tech means indies compete with franchised dealers on equal terms

Posted on June 2, 2025 By rehan.rafique No Comments on BLOG New tech means indies compete with franchised dealers on equal terms

BLOG New tech means indies compete with franchised dealers on equal termsThe vehicle remarketing sector in the UK is undergoing a quiet but profound transformation. Technology, once a supporting act, is now taking centre stage by reshaping how vehicles are sold, how decisions are made, and, crucially, who gets to play.

For years, the playing field has tilted in favour of large dealer groups and supermarkets, which have the infrastructure, capital, and networks to access prime stock and move it quickly.

But that advantage is narrowing. From live bidding apps to data-driven diagnostics, a new wave of tools is making the process more open, transparent and accessible, regardless of dealership size or location.

The shift couldn’t come at a more important time as the remarketing landscape has become more complex, with OEMs and large fleets exerting greater control over how, when, and where vehicles are sold to preserve brand values and manage residuals.

At the same time, the demand for faster, more efficient stock turnover has increased, driven by tighter margins and growing consumer expectations.

However, technological advancements mean the process is being democratised, allowing independent dealers to compete on equal terms in a marketplace that is often designed for scale.

One of the clearest examples of this is the evolution of digital remarketing platforms. These tools remove the constraints of time and place, allowing every dealer to source and sell vehicles nationally, sometimes in a matter of hours. Vehicles listed online can reach franchise networks, supermarkets and independents simultaneously, vastly broadening the pool of potential buyers and stock The result means fewer vehicles languish on forecourts, and cash flow can move more freely, always a pressure point for a smaller business.

 

Today’s remarketing platforms do much more than simply list vehicles online. They give dealers access to up-to-the-minute market information, pricing trends, and details about what’s in demand. This means even the smallest dealers can make smart choices about what to buy and sell, something that used to be possible only for large dealers with their own buying teams.

By using this live data, dealers can set prices based on what’s happening in their area and how much stock is available. They can also see how buyers are acting and look back at past bids, which helps them understand the market in a way that would have taken years of experience at physical auctions.

Artificial intelligence is also making a difference. AI is helping in practical ways with tools that can give a more precise check of a vehicle’s condition, including the health of electric car batteries. With better information, dealers can price cars more accurately, avoid arguments over condition, and sell vehicles faster.

The impact of connectivity shouldn’t be overlooked either. Connected vehicles equipped with IoT technology can report usage patterns, service needs, and other behavioural data in real time. This level of insight can be used to refine everything from vehicle preparation to personalised aftersales packages. In the remarketing space, it means a car can be marketed in advance of arriving at the dealership, or even while it’s still undergoing refurbishment.

Remarketing is no longer just about clearing inventory or managing residuals; it has evolved into a strategic approach.

It’s becoming a strategic function, one that can drive profitability, enhance customer experience, and build resilience against market volatility. Technology is at the heart of this transformation. It offers clarity where there was once opacity, speed where there was delay, and access where there were once only closed networks.

In doing so, it gives all dealers, regardless of their size, the tools to operate with the confidence and capability of their largest competitors. That’s not just progress; it’s a necessary correction in a market that’s been overdue for it.

Simon Withey is a director of the Hudson Kapel Group of Companies.

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