eCommerce veteran Tom Griffin, President at Passport, a global eCommerce solutions provider, empowering brands to expand and thrive in over 180 countries worldwide joins eCommerce Radio.
Listen to host Eric Dye & guest Tom Griffin discuss the following:
- Many eCommerce brands are hesitant to expand internationally due to logistical and regulatory challenges. In your experience, how can partnering with an internationalization expert simplify this process and drive profitability?
- What are some of the most common pitfalls brands face when attempting to expand globally on their own such as hidden fees, customs delays or compliance issues?
- How critical is it for growing eCommerce brands to have a single point of contact managing key elements like shipping, tax compliance and local fulfillment?
- In what ways can working with an end-to-end international partner reduce operational overhead, lower duties, and improve carrier network efficiency to boost margins?
- Can you share a real-world example or case study of a brand that successfully scaled internationally with the help of a strategic partner like Passport?
With over 20 years of experience in the e-commerce industry, Tom brings a wealth of knowledge and expertise to Passport. He has held multiple senior positions throughout his career in sales, business development, strategy, and M&A. Tom has unique experience across the e-commerce value chain, helping guide multiple organizations from disruptor to market leadership positions. This includes Yantra, an early innovator in distributed order management solutions for e-commerce fulfillment (acquired by Sterling Commerce), and Demandware, where Tom was an early member of the leadership team that guided the company from cloud disruptor of the e-commerce platform market to market leader, IPO, and acquisition by Salesforce.
Website: https://passportglobal.com
Social Media Links:
Linkedin: https://www.linkedin.com/company/passport-global
X: https://x.com/PassportGlobal1
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