A potential fault with modules in the high-voltage battery could result in a vehicle fire, according to the recall notice.
Audi Australia has recalled 116 examples of its 2021 to 2023 Audi Q5 Plug-In Hybrid Electric Vehicle (PHEV), citing a potential fault with the modules installed in the high voltage battery.
The affected vehicles are stamped 2021 to 2023 models, but may have been sold at a later date. The Audi Q5 55 TFSI e PHEV launched in Australia in 2023.
The recall notice, lodged with the Department of Infrastructure, says: “Due to a manufacturing issue, the modules installed in the high voltage battery may be defective.
“During charging a thermal overload could result in a vehicle fire.
| Date of recall notice | 28 February 2025 |
| Make | Audi |
| Model | Q5 |
| Year | 2021 – 2023 |
| Vehicles affected | 116 |
| VIN list | Click here to download the list of affected VINs |
| Contact link | Click here to contact the manufacturer |
“A vehicle fire could increase the risk of injury or death to vehicle occupants, other road users, bystanders and/or damage to property.”
A full list of vehicle identification numbers for the 116 vehicles involved in the recall can be found here.
Audi Australia has advised the drivers of the affected vehicles to avoid charging the high-voltage battery with an external charging source, and to refrain from using the ‘Battery hold’ and ‘battery charge’ electric-vehicle drive modes, until a software update becomes available.
“Please do not charge the high-voltage battery using an external charging source. In addition, Audi request that owners do not use the e-tron modes ‘Battery charge’ and ‘Battery hold’.
“These measures are required for the safety of the vehicle. Owners may continue using their vehicle as long as they follow these restrictions.
“Once the software update is available, owners of affected vehicles will be contacted by Audi Australia Pty Ltd and are asked to schedule an appointment with their preferred dealer to have the update performed, free of charge.”
Owners can contact Audi Australia by calling 1800 502 834 or emailing [email protected].
To have your vehicle checked, find your closest Audi dealership by clicking here.
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